FinancialForce case study: LeadGenius’ Data Ops Teams have been a critical partner for us when it comes to our goal of creating a scalable prospecting automation machine.

Erik Taylor | Business Dev Manager at FinancialForce

Results at a Glance

How FinancialForce built a secure prospecting engine with LeadGenius and generated $1.5M+ in sales-accepted pipeline in four months.

  • $1.5M+

    sales-accepted pipeline in 4 months

  • 18

    additional early-stage opportunities

  • 1,100%

    expected ROI in the first year

About FinancialForce

FinancialForce is the leading cloud ERP for the new services economy. The #1 ERP native to the Salesforce platform, FinancialForce unifies data across the enterprise in real-time, enabling companies to rapidly evolve their business models with customers at the center. Founded in 2009 and headquartered in San Francisco, FinancialForce is backed by Salesforce Ventures, Technology Crossover Ventures, Advent International, and UNIT4.

The Challenge

With strict security safeguards in place to protect its business and customers, FinancialForce faced the unique challenge of identifying a data partner that could help meet 3 key goals:

  • Build a high-quality automated lead prospecting & data enrichment engine for its marketing, BDR and AE teams
  • Maximize throughput and opportunity generation on a per BDR basis
  • Comply with strict internal security safeguards

Despite having existing relationships with one data vendor and evaluating four others, FinancialForce spent nine months struggling to identify a data partner that could satisfy all three requirements. During that time FinancialForce also faced team restructuring that threatened to further hamper progress.

The Solution

As part of its vendor evaluation process, FinancialForce came to LeadGenius for a comprehensive six-month proof-of-concept. Having passed strict security tests, LeadGenius was then tasked with improving BDR efficiency, throughput and opportunity generation. Using its unique combination of data tools and dedicated human data operations team, LeadGenius:

  • Created comprehensive key persona account maps within FinancialForce’s top priority accounts
  • Validated and enriched existing contacts with critical missing data points like direct dials and mobile phone numbers
  • Sourced net-new contacts in key buying centers within target accounts that historically lacked coverage

Critical to FinancialForce’s goal of improving throughput and efficiency was reducing rep research and administrative time. Time spent in sales tools, on LinkedIn and across the wider web conducting prospect research steals valuable selling time. LeadGenius is purpose-built to deliver data directly into existing systems of record, empowering reps to focus 100% of their time on selling.

The Results

In just the first 4 months of its partnership with FinancialForce, LeadGenius data was directly attributed to:

  • Generating over $1.5M in sales-accepted pipeline
  • Providing executive direct dials that resulted in closing one of FinancialForce’s largest new customers
  • 18 additional early-stage opportunities

Over the course of a year, FinancialForce expects the partnership with LeadGenius to generate outbound pipeline that represents a 1,100% ROI against FinancialForce’s investment in its data service.

Erik Taylor | Business Dev Manager at FinancialForce
“LeadGenius’ Data Ops Teams have been a critical partner for us when it comes to our goal of creating a scalable prospecting automation machine.”

Case Studies

More Results

  • “Their results are phenomenal, and they take pride in their results.”

    Amanda Knowlton, Senior Business Analyst, Sales Ops

    • Contact data with 85%+ accuracy
    • Manual rechecks cut wasted spend on bad prospects
    • Better targeting, efficiency and ROI
    View Case Study: CDK Global
  • “LeadGenius is our favorite data provider.”

    David Yates | Head of Sales Ops

    • 35,000 net new accounts
    • 73% enrichment rate
    View Case Study: DoorDash
  • “LeadGenius sourced our unique account fit attributes.”

    • 35% of contacts identified as having left the account
    • Better account ID and new scoring insights
    View Case Study: Bob
  • “You’ve made the sellers very happy, which makes me very happy.”

    Global Director, Account Based GTM Strategies (ABM/ABX)

    • 4,521 records delivered
    • 35% of contacts identified as having left the account
    • Increase upsell and cross-sell opportunities
    View Case Study: Autodesk
  • “There’s no more guesswork and ambiguity involved in where opportunity lies.”

    Rafael Nobre - Amazon Marketplace LATAM

    • Target SMB e-commerce companies with precision
    • Allocate resources without the guesswork
    • Reach more sellers across LATAM e-commerce
    View Case Study: Amazon Marketplace LATAM
  • “LeadGenius has been a great partner.”

    John Kelly | Head of Sales at eBay

    • Over 1 million Amazon sellers identified
    • 3x new seller creation vs. baseline
    View Case Study: eBay
  • “These Insights… revealed accounts with higher spend and lower overall risk.”

    Commercial Data Business Director

    • 2x increase in bookings
    • Higher month-to-month spend
    • Significantly lower default risk
    View Case Study: Fortune 500 Commercial Bank
  • “I’ve never found anyone as good as LeadGenius.”

    Global New Business Lead

    • New logos closed in as little as 14 days
    • Key personas added to high-value accounts
    • 190x ROI and massive pipeline growth
    View Case Study: Microsoft
  • “Which businesses are located close enough to our fiber lines… was a big problem before LeadGenius.”

    VP of Marketing Ops

    • About 40% more businesses in target fiber territories
    • Better contact coverage on known and new accounts
    • First names and personalization for direct mail
    View Case Study: Business Internet
  • “LeadGenius sourced our unique account fit attributes.”

    Global Director, Account Based GTM Strategies (ABM/ABX)

    • 9x ROI on LeadGenius investment
    • Fuller buying committee coverage
    • 150% increase in closed-won opportunities
    View Case Study: HiBob
  • “I have never worked with a third-party vendor that was so easy to get along with.”

    Jackie Siegel | Sales Operations and Demand Generation Manager

    • Grew B2B customer base 5x
    • Enterprise success led to acquisition by Square
    View Case Study: Weebly
  • “We are able to find influencers to match each one of our product lines.”

    Head of Influencer Marketing

    • Delivered over 100,000 influencers
    • Directly generated over $500K in first six months
    View Case Study: Social Influencer
  • “Our meeting conversion with LeadGenius is roughly 35–40%.”

    Christopher Marshall, Account Based Marketing at Snowflake

    • 3x as many meetings as the traditional outbound motion
    • 35-40% meeting conversion rate
    View Case Study: Snowflake
  • “Before LG we spent the first two weeks of every quarter mapping contacts.”

    Director of Corporate Marketing

    • 10 days of AE research saved per rep each quarter
    • Better data on 80% of named accounts
    View Case Study: Salesforce
  • “LeadGenius has helped large companies identify payment processing and POS systems.”

    Head of Business Development

    • 80% less SDR time spent prospecting
    • 365,000 quick service restaurants with contacts
    • 250% higher positive response rates
    View Case Study: Payment Processing
  • “A critical partner in making our LATAM sales efforts extremely successful.”

    Ricardo Martinez | Director, Sales Strategy LATAM

    • 100% sales focus on verified target merchants
    • $3M in opportunities in the first 90 days
    • 220% of quota in Brazil in first year
    View Case Study: PayPal
  • “LeadGenius is a highly efficient extension of our sales team.”

    John Livett | Sales Manager

    • $60K data savings in the first year
    • Scaled team from 1 to 12 sales reps
    View Case Study: Signifyd
  • “Without LeadGenius our direct mail campaigns would have landed flat on their face.”

    Steven Wadsworth, Principal Sales Data Analyst

    • 95% successful delivery rate
    • 209% sales opportunity generation
    • $160K+ saved in return shipping/restocking
    View Case Study: Paycor
  • “We spent 30 days with LeadGenius and got 95 qualified leads and 6 customers.”

    Head of ABM and Business Development

    • 95 fully qualified leads
    • Verified titles, firmographics and solution interest
    • $640K pipeline from 11 opportunities in 60 days
    View Case Study: Microsoft Partner
  • “Intercom’s global sales team has saved 3,714 hours.”

    David Carr | Intercom’s Head of Sales Operations

    • 28% better rep efficiency
    • 3,714 hours saved across 6,895 enriched accounts
    View Case Study: Intercom
  • “LeadGenius completely changed the way we clean inbound leads.”

    Program Manager, Google EDU

    • 62% more contact-to-account coverage
    • 29% better MQL to SQL rates
    • Millions of influencers found in US school districts
    View Case Study: Google EDU
  • “LeadGenius has helped many clients target small businesses.”

    Head of Sales

    • Franchisee lists grouped by ownership for ABM
    • 38% higher outbound success rate
    View Case Study: Franchise

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